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The system should be able to track multiple jobs, for both contractors and do-it-yourselfers. It should also track lines of credit and notify the customer and back office staff when credit thresholds are reached. It should calculate discounts, track terms and provide billing. The system should support contractor sales. It should generate orders for stock not on hand and special orders as necessary. If the customer accepts the estimate, the system should be able to generate a customer order easily. The POS and inventory system should allow estimates to be prepared. In addition to providing better customer support, having inventory location assists with the physical inventory process. The inventory and POS systems should support locating products by shelf and bin location. The inventory should be accurately tracked, including accounting for all scrap. The system should handle selling by measure for these items. Examples include lumber, chain, rope and wire. Hardware stores sell many bulk items that are sold in cut portions. The catalog must be updated frequently or better yet, available online. Common Hardware POS Features Integrated parts database and UPC catalogīecause of the large number of hardware items, the system needs to provide a catalog of products and UPCs. When evaluating POS software, hardware store owners should keep the following functions in mind to ensure the new system meets their unique business and industry requirements. They affect both contractors and do-it-yourselfers. These are primarily in the areas of job costing and estimating. There are some peculiarities for the customer relationship management (CRM) and POS.
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Reporting and trends analysis: Create customized dashboards to track sales and profitability, customer trends and more or export data as a report to take a snapshot of current standing.Īdditional “back office” or administration requirements include:.Physical inventory counting process: Some of the products sold by a hardware store must be accompanied by a material safety data sheet (MSDS).Inventory management: Know the status of every piece of merchandise, whether it’s in stock or on backorder, and be able to pull up the price and available discounts upon request.Unified point of sale (POS) dashboard: Track sales made in both brick-and-mortar and online stores.
#POINT OF SALES SYSTEM DIY SOFTWARE#
Hardware POS software supports the business processes unique to hardware stores, such as: We’ve created this guide to help business owners evaluate and compare the various solutions on the market and make a more informed purchase decision.Ĭommon Features and Capabilities of Hardware POS SoftwareĮxpected Benefits of Using Hardware POS Software
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With the emergence of new digital technologies such as iPads, credit card processors and electronic barcoding solutions it’s easier than ever for hardware and building materials stores to maintain accurate shop records. As such, these systems play an integral role in the success of retail stores of all size, from mom-and-pop hardware shops to enterprise-level home improvement retail chains. These systems offer increased visibility into business operations, allowing owners to track trends and relationships that impact profitability. POS software for hardware and building materials stores helps business owners automate nearly every aspect of their business, from managing inventory to customer checkout and balancing the books.
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Specialty hardware stores may also sell items such as farm or ranch equipment and even hunting supplies. Hardware stores specialize in the retail of household goods and materials, including: